‘What can I help you with?’ isn’t helpful.
Finding ways to be helpful is.
Busy people are too busy to stop and think about what you could do for them. That’s just another job.
But they will listen when you show them how to make their work and life easier.
By noticing the small annoyances—the friction, the gaps, the inefficiencies—they’ve learned to live with. By catching the cues and clues they’re too busy to see.
Don’t wait to be asked.
Finding problems worth solving is where you add real value.

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